Just because e-mail is an everyday part of life in the office doesn't mean
it's something you don't have to think carefully about.
Of course, your email gaffes (出丑) are most likely not going to turn you into
a global laughingstock. But office email, when used improperly, can undermine
your efforts to get ahead in your career. Following are some tips to help you
use email to your advantage rather than detriment.
1. Keep it short and sweet. Email is not a form of communication that lends
itself to long missives (信件). If you do send a long e-mail--if you send a
product description to a potential client, for instance, or if you send a
clarification of departmental policy to your colleagues - make sure you go over
the details in person as well as in your email, since relying on your email to
communicate all the details often fails.
2. Avoid discussing sensitive information. Despite the seeming harmlessness
of email, it is not really private. It's way too simple for the recipient of
your email to forward it to others. And remember that your company can access
any email going into or out of your account. Rule number one for emailing
sensitive information: 假定你的邮件会被既定接收者以外的任何一个人收到。
Another reason to avoid including sensitive information in e-mail is that you
might change your mind about whether you want to let that information be known.
Michael Eisner, for instance, once sent financial information about Disney to
journalists without realizing it had not yet been publicly released. Rule number
two for emailing sensitive information: 三思之后再决定要不要发送。
3. Know when to use email, and when to have a discussion in person or over
These days people like to use email for all kinds of purposes for
which it is usually not ideal. If you want to brainstorm, or to manage or
critique others, it's usually best to do so in person - or, failing that, over
There are a number of reasons for this. For one thing, email does not
communicate unspoken nuances the way personal communication does. For another,
people are often not as "present" when they read email as they are in a
real-time meeting. 仔细想想看：你什么时候用email完全清楚明了的处理过一件事情？最后还不是要直接与人交流？
（来源：英文荟萃网 原作者 Eric Wilinski 英语点津 Annabel 编辑）