"Would you mind explaining the meaning of 'empathy' and how to use it? Many thanks and best regards."
The words 'empathy' and 'sympathy' are often confused in English.
In the programme we look at both words and explain the differences.
We also teach a useful expression:
To put yourself in someone else's shoes.
If you have a question you'd like us to answer, you can write to us or email: email@example.com