The deal is off! 订单取消了！
Anna has to re-negotiate the deal with a French client
收听与下载
Episode 32: Further negotiation 商业谈判用语
Things aren't going too well. Anna negotiated a deal with a client in France but now they claim they've been ripped off! This has got to get sorted - quickly.
听力挑战
Anna 给了法国客户多少折扣？
答案在文字稿的最后一页。
Glossary 词汇
This week's programme focuses on trying to sort out an issue with a potential client.
Phrases from the programme 节目中出现的短语：
I'm sorry to hear you're not happy with our price.非常遗憾听到你对我们的价格不满意。
Tip Top Trading prides itself on quality products and good value for money. Tip Top Trading 一向以提供高质量和价廉物美的产品而著称。
You are a valued customer and your business is very important to us. 你是我们的重要客户，你的生意对我们来说很重要。
We can match the price of our competitors. 竞争对手出什么价，我们也可以出同样的价格。
