Help! We need somebody 谁能帮个忙？
Episode 53: Language to use when taking a phone message at a busy time 在工作繁忙时请来电人留言的常用语:
The offices of Tip Top Trading have become chaotic since Denise left and just at a time when things are getting busy. How is everyone going to cope?
This week's programme focuses on the language that you might use when answering the phone and taking a message.
Phrases from the programme:
We're a bit busy at the moment, could I take your name and number and we'll call you back. 我们眼下很忙，如果您留下您的名字和电话我们回头给您打回去。接着跟上一句。
When would be a convenient time to call you? 什么时间对您最方便？如果来电话的人想找某个人说话，那你就可以说。
Could I take a message please and I'll make sure he/she calls you back. 能留个口信吗，我确保让他/她给你回电。