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全球最大的网络拍卖公司eBay遭遇信任危机，eBay平台的经销商们对eBay的不满情绪与日俱增，越来越多的人开始寄望于Overstock.com和亚马逊等同类网站，希望eBay平台的替代品早日出现。外电报道如下：With roughly 150 million registered users, eBay Inc. ranks among the world's most powerful companies, online or otherwise. It had more than 1.4 billion items listed last year. For every $100 spent online worldwide, $14 was spent on eBay. But some say eBay's blockbuster growth has engendered arrogance.
Entrepreneurs grumble that executives pander to big-ticket electronics vendors and industrial manufacturers - not the teddy bear enthusiasts and numismatists who were faithful a decade ago, when eBay was founded and enjoyed a kitschy obscurity. They complain about shoddy customer service, including site crashes and anti-fraud software that too often mistakes a legitimate business for a huckster.
Big-ticket表示“高价的，昂贵的”，例如：big-ticket items such as cars and stereos（如汽车和立体音响的高价物品）；a big-ticket government program（代价高昂的政府计划）。
据悉，今年1月eBay提高了交易平台的服务费用，进一步压低了经销商的利润。从某种意义上讲，这正是经销商同eBay矛盾的最主要根源。此外，经销商纷纷抱怨eBay的客户服务水平不断下滑，网站系统崩溃事件多次发生，同时反欺骗软件经常会将合法交易认定为欺诈事件。
（中国日报网站编）
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